(符合欧盟合同法和电子商务指令,明确双方权利义务)

1. Acceptance of Terms

  • By using Sincoole Mall, you agree to these Terms and our Privacy Policy. We may update them periodically; continued use constitutes acceptance of changes.

2. Account Creation

  • You must be at least 16 years old (or local legal age) to register.
  • You are responsible for maintaining account security and not sharing login credentials.

3. Product/Services Offerings

  • Prices are in [currency] and include VAT (where applicable).
  • We reserve the right to correct pricing errors and cancel orders if stock is unavailable.

4. Order Fulfillment

  • Delivery: Estimated times are provided as guidance; delays due to customs/force majeure are excluded from liability.
  • Customs Duties: Recipient is responsible for any import taxes or fees in their country.

5. Intellectual Property

  • All content on Sincoole Mall (logos, text, images) is our property or licensed to us. You may not reproduce or distribute it without written consent.

6. Prohibited Activities

  • You may not:
    • Use the platform for illegal purposes (e.g., money laundering, fraud).
    • Attempt to hack or disrupt the website.
    • Post spam, hate speech, or infringing content.

7. Limitation of Liability

  • We are not liable for indirect losses (e.g., lost profits, data loss) arising from use of our services.
  • Our maximum liability for any claim is limited to the amount paid for the specific product/service in dispute.

8. Governing Law and Jurisdiction

  • These Terms are governed by the laws of [EU country, e.g., “Ireland”], excluding its conflict of laws rules.
  • Disputes will be resolved exclusively by the courts of [EU member state, e.g., “Dublin, Ireland”].

9. Termination

  • We may suspend/terminate your account for violations of these Terms, without prior notice.
  • You may close your account at any time via your profile settings.

10. Force Majeure

  • We are not liable for delays or failures caused by events beyond our control (e.g., strikes, natural disasters, government actions).

Important Notes for EU Compliance

  1. GDPR Consent: Ensure all data processing requiring consent (e.g., marketing) uses explicit opt-in mechanisms (not pre-ticked boxes).
  2. Cookie Compliance: Display a Cookie Banner with clear categories (Necessary, Preferences, Statistics, Marketing) and obtain consent for non-essential cookies.
  3. Consumer Rights: Highlight the 14-day withdrawal period prominently in the Refund Policy and at checkout.
  4. Language: If targeting multiple EU countries, consider providing policies in local languages (check national laws, e.g., France requires French).